Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for all relevant information.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding bank holidays).

You will receive an order confirmation email once your purchase is complete, followed by a shipping confirmation email once your order has been dispatched.

Shipping Time

Once dispatched, delivery typically takes 3–5 business days.
Delivery times may vary slightly depending on your location, public holidays, or courier delays. We will notify you of any significant changes.

Shipping Costs

We offer Free Standard Shipping on all orders within the United Kingdom.

Delivery Areas

We currently ship to all addresses within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

Missed Deliveries or Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or undelivered due to incorrect or incomplete addresses provided by the customer.

In the event of a missed delivery, please follow the instructions provided by the courier to reschedule or arrange collection.
Order Tracking

A tracking link will be provided in your shipping confirmation email, where applicable.

Lost or Damaged Items
If your order arrives damaged or does not arrive within the expected delivery window, please contact us within 30 days of receiving your order and we’ll be happy to assist.
In accordance with the Consumer Rights Act 2015, you are entitled to a replacement or refund if goods are not delivered within a reasonable time or are received in an unsatisfactory condition.

If you have any questions about your delivery, please don’t hesitate to contact us using the following email: "EMAIL HERE" — we’re here to help.